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You can reach out to us via email or by using the contact form below. We aim to respond to all inquiries within 24 hours on business days. For faster assistance, please include your order number (if applicable) and a detailed message.

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST)

We also value your feedback — it helps us improve our products and services to better serve your needs. If you’d like to share your experience with us, we’d love to hear from you.Thank you for choosing Aussie Heated Tobacco. Your trust means everything to us.