Aussie Heated Tobacco wants every visitor to be able to use this website, whatever their ability. Accessibility is an ongoing priority, and we refine the site over time.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the benchmark referenced by the Americans with Disabilities Act (ADA) and the Accessibility for Ontarians with Disabilities Act (AODA).
What we have done
- Ongoing automated checks of the site against WCAG 2.1 AA.
- Full keyboard operation of menus, controls and interactive elements.
- Clear labels on form fields so they work with screen readers and voice control.
- Text alternatives for images and meaningful names for links, buttons, icons and embedded media.
- Pinch-to-zoom is never blocked, and motion is reduced for visitors who prefer reduced motion.
- A “skip to main content” link, page landmarks and a visible keyboard focus outline.
Content we do not control
Parts of this site rely on third-party services such as embedded maps, videos, booking tools and review widgets. Because we do not control those, they may not meet the same standard — if any of them block you, let us know and we will find another way to help.
Contact us about accessibility
Your feedback helps us improve. If part of this site is hard to use, or you need content in a different format, please reach out:
We aim to reply to accessibility requests within 2 business days.
This statement was last reviewed on October 12, 2026.